Varna Villa Management

Rentals

Property letting can be difficult, requiring time and devotion, quick response to enquiries, flexibility and 24 hours service. If you are not 'on hand' it can be extremely beneficial to employ an agency to take good care of both your property management services and your guests.

We offer internet advertising for your property on our own dedicated property rental site www.varnaholidayhomes.com, as one of our package options. Furthermore we advertise our business locally, nationally, and internationally with the leading internet vacation rental sites. Our booking and lettings management contract will involve: - Dealing with enquiries from your clients. Vetting clients to make sure they are suitable. Handling client complaints.

varna

Keeping booking calendars and availability charts. Keep spreadsheet records of all your rentals. Managing all bookings, taking deposits and payments and banking them for our owners, holding damage deposits and making relevant deductions if any damages. (A full property check will be made before releasing the damage deposits back to your clients) Our commission will be deducted from the booking payment and statements issued to clients.

Issuing your clients with booking conditions, directions and arrival instructions. Maintaining telephone or email contact with your clients from the first enquiry until they leave from Bulgaria. We will provide details on how everything works, where to dispose of rubbish, informing them of house rules and giving information on local restaurants, local attractions etc. Keep an updated 'guest manual' in the property where guests can make their comments and suggestions on both the property and the service we provide. All administrative tasks pertaining to the above. We provide area guides and if required welcome packs. Our number will be left with the guests in case of emergency and they will be able to contact us at any time.

varna
All rights reserved ©2005 Varna Villa Management

Varna Villa Management